Accreditations, certifications and memberships
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ISO 9001:2008 quality certification provides Spatial Global with a set of processes that ensure a common sense approach to the way we manage our operations. We are proud to have achieved ISO 9001:2008 across all our services.
ISO 9000 is a generic name given to a family of standards developed to provide a framework around which a quality management system can be implemented. The ISO9001:2008 standard ensures consistency in working practices and continuous improvement in quality, which in turn helps us provide the services our customers' require.
Our quality management system has the following main objectives:
- Policies and objectives set by senior management
- Improved understanding of customers' requirements, with a view to achieving greater customer satisfaction
- Better internal and external communications
- Increased understanding of processes among all personnel
- An understanding of how statutory and regulatory requirements impact our organisation and our customers
- Clear responsibilities and authorities agreed for all staff
- Improved use of time and resources
- Reduction in wastage
- Greater consistency and traceability in products and services
In 1995 Spatial Global received approval from the UK Department for Transport (DfT) to operate as a Regulated Agent.
A detailed security programme is authorised and regularly tested by the DfT to ensure the safe carriage of air cargo to the required standards as laid down by the Aviation Security Regulations of 1993, and amended in 1996 and 1998. Spatial has demonstrated to the DfT that it is qualified to help safeguard civil aviation operators and aircraft agents against acts of unlawful interference.
As a member of the UK Road Haulage Association (RHA), Spatial Global benefits from dedicated campaigning, advice, information and business services – specially tailored to the haulage industry. We are also able to use the RHA's buying power to achieve savings on certain haulage services.
Within the Association there are a number of specialist business sector groups, and Spatial Global is affiliated with the Transport, Warehousing and Distribution section. This provides an effective forum for the exchange of information and ideas with other companies in the sector.
Spatial Global is a member of the British International Freight Association (BIFA). This trade organisation for UK-registered companies engaged in international movement of freight by all modes (air, road, rail and ocean) has about 1400 corporate members. Members adopt a code of conduct, and trade under a nationally accepted set of standard conditions that are backed in the insurance sector.
BIFA's role is to improve standards of professionalism within the logistics and international supply chain management sectors, and to provide a focus for the industry. Its mission is: "To provide effective representation and support for the UK international freight services industry; to promote good practice and total quality in the provision of freight services by all members; and to encourage the membership to observe the highest standards of professional competence".
Spatial Global has won two prestigious BIFA Freight Services Awards. The first, the 'Special Services Award' in 2010, recognised its proven ability to provide an efficient freight service when transporting life-saving products for dialysis patients wishing to travel overseas – where delays could, quite literally, make the difference between life and death. BIFA concluded that Spatial had made a real difference to people's lives by providing a service of the highest quality. The second, the 'Project Forwarding Award' in 2013, was presented for the professional manner in which Spatial organised the transport of 45m-long lighting masts across the world on a tight schedule. The judges commented: "Spatial impressed by... co-ordinating the arrival of cargo from multiple destinations to meet a fixed installation sequence with excellent planning".
View case studies...
Spatial Global is an accredited member of the International Air Transport Association (IATA). This trade body represents some 240 passenger and cargo airlines, which together are responsible for 84% of the world's air traffic. For 60 years the Association has been developing the commercial standards that have built a global industry. It ensures that people and goods can move around the global airline network as easily as if they were on a single airline in a single country.
The Association's strict membership requirements attest to the financial and professional competence of participating airlines and approved agents.
The relationship between member airlines and their registered cargo agents is administered under a set of IATA resolutions. These government-approved rules establish the rights and obligations of all parties, as well as the procedures and requirements for agents wishing to obtain and maintain industry certification – thus becoming part of the airlines' global distribution network.
The International Federation of Freight Forwarders Associations (the 'Fédération Internationale des Associations de Transitaires et Assimilés', or FIATA) is the world's largest non-governmental organisation in the field of transportation.
The Federation's influence is global, and Spatial counts its FIATA accreditation as an essential industry recognition in the area of international freight forwarding.
FIATA's objectives are to familiarise trade and industry, and the public at large, with the services rendered by freight forwarding companies, and to improve the quality of services rendered by the freight forwarders themselves.
Since 2000, the European Commission Directive 96/35/EC has required that every undertaking whose activities include the transport or related loading or unloading of dangerous goods by road, rail or inland waterway, must appoint one or more 'Dangerous Goods Safety Advisors' (DGSAs).
DGSAs are responsible for assisting with the prevention of adverse consequences resulting from the risks inherent in such activities in relation to people, property and the environment.
Spatial's DGSA has a legal obligation to carry out the following functions:
- Monitoring compliance with the law governing the transport of dangerous goods
- Advising the company on the safe transport of dangerous goods, including the training of employees involved in packing, handling, consigning and transporting
- Preparing an annual report of the company's activities in relation to the transport of dangerous goods
- Assessing and advising on health and safety procedures, risk measures and environmental matters
- Investigating and producing reports on accidents and emergencies
- Advising on the security procedures required for the transport of dangerous goods
See also Hazardous goods page.
Established in 1944 as the National Association of Warehouse Keepers, this organisation became the United Kingdom Warehousing Association (UKWA) in 1994. Today it represents 650 member companies who – between them – operate nearly 10 million sq metres of warehousing and distribution centre space from some 2000 locations across the UK.
Spatial Global is proud to support UKWA in its objectives to:
- Represent members' views to government departments and agencies, the European Commission, Parliament and other relevant organisations
- Promote the warehousing and logistics industries
- Protect the interests of member companies through the provision of effective conditions of contract
- Raise standards through training and best practice