We aim to be different...
At Spatial we believe we offer something different from other delivery service providers. We care more about customer service and the quality of support we provide. We are reliable, straightforward and simply easier to do business with.
Here are some of our main points of difference...
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Spatial Global specialises in freight forwarding and UK/international mail fulfilment, and we can do anything in these sectors. However, we recognise that every piece of your freight or mail is special, and your needs are individual.
We focus our knowledge, skills and our entire organisation on meeting your demands and your expectations.
Spatial is a one-stop shop for a wide range of UK and international delivery services. We offer complete freight forwarding, mail/post, fulfilment, e-commerce support, courier, warehousing/storage, logistics and added-value services. Our aim is to become your distributor of choice.
We go the extra mile for all our customers – big or small, or in between.
Spatial is not the biggest... but we have the scale necessary to achieve real buying power – and pass the benefits on to customers. Just as importantly, we are not so big that we've lost the art of personal service.
Our attention to detail and dedication to our customers is absolute.
Spatial has exceptionally low turnover of both company personnel and customers. Some of our people have worked with us for over 20 years, and a significant proportion of customers have been with us for a decade or more.
Our very low staff and customer churn suggests we are doing something right!
We know we are often a critical part of our customers' success, and that you are putting your trust in us to deliver your reputation. To earn that trust – and to keep your custom – we place reliability at the top of our agenda for every shipment, every day.
By working with your regular Spatial contact, we believe your trust in our services will grow and grow.
Spatial is not limited to working within a particular corporate model or strategy; we always adjust our operations to fit our customers' needs. That's not something you can expect from some of the giant freight, logistics or mail groups. We provide a personal service, with high levels of customer support.
At Spatial, no job is too big or too small.
With a global hub at Castle Donington, adjacent to East Midlands Airport, Spatial is positioned at the heart of England, with excellent connections to the M1 and the rest of the United Kingdom motorway network. We offer nationwide collection and delivery, and have access to high quality, modern and secure storage across the country.
We operate throughout in the UK, and work with trusted partners worldwide.
Spatial Global is a member of The Keswick Enterprises Group – the United Kingdom based investor in the supply chain services sector. Keswick brings management expertise plus access to capital for investment in plant, facilities, equipment and people.
We are proud to be an important member of The Keswick Enterprises Group.
We know you have a choice of service provider – a big choice! That drives us to excel in all aspects of our operations. Our tailored services meet every nuance of customers' requirements, and we strive to keep them efficient, secure and uncomplicated. The result is that we are recognised by customers and the industry alike as a benchmark of quality.
We help to simplify your business!
As an independent business we are able to make very rapid decisions – indeed our quickest account start-up from initial call to completion of first order is just under three hours. This independence also offers flexibility in the way we trade. There are no rigid standard operating procedures or fixed pricing structures here. We present the information you need about your project in the format you want.
As a mixed business our people also have wide and varied experience. This makes it easy for us to identify the best service for your shipment. So we might freight some mail, for example, or send some freight by courier.
We were presented with the British International Freight Association's (BIFA's) Special Services Award in 2010 and its Project Forwarding Award in 2013 for our exceptional levels of customer support. In 2016 we were named 'Employer of the Year' in the Derbyshire Business Awards.
Logistics expertise and financial stability
Spatial has 60 full-time personnel under the direction of an experienced senior management team headed up by Mike Wallis, Executive Chairman. Read more...
We have been a member of The Keswick Enterprises Group since March 2006. Read more...