Collect+ service for ecommerce returns

Spatial Global is now providing the option of a Collect+ returns service for our UK e-fulfilment clients.

What is Collect+?

Collect+ offers a convenient and reliable parcel delivery and collection service in the UK. It’s widely used for returns by various online retailers. Customers can conveniently return their items to participating retailers using Collect+ drop-off points. The service simplifies the return process for online shoppers.

Tracking and Proof of Return

A key benefit is Collect+ offers tracking services for returns, allowing customers to monitor the progress of their return shipment. This tracking feature provides peace of mind to customers, as they can verify that their return has been received and processed by the retailer/e-fulfilment provider. It also serves as proof of return in case any issues arise with the refund or exchange process.

Collect+ has integrated its service

This integration simplifies the returns process for customers, as they can easily select Collect+ as their preferred returns option when initiating a return with the retailer. How this works is that Spatial Global issue a digital label which the client attaches to their return item and then drops off at their most convenient collection point. This is scanned and the client is provided with a receipt, whilst the retailer gets electronic notification that the goods have been returned.

Providing hassle-free returns for customers

Offering a combination of convenience, reliability, and a widespread network, Collect+ makes it an attractive choice for online retailers looking to provide a hassle-free returns service for their customers. The ease of use and streamlined process of returning items has led to its widespread adoption by various online retailers.