Transition to MultiFreight after 17 years with Cargowise
4th November 2024
Spatial Global were an early adopter of Cargowise, and have seen the TMS platform develop into the enterprise software it is today - so why the move?
We saw a better fit Freight management system (FMS)
When we purchased Hollyport Logistics last year, initially we assumed they would adopt our FMS (Freight Management System) Cargowise, however their usage of an alternative platform led us to consider and review if our own system still delivered what we needed and remained cost competitive. The brief was to align both branches in sharing the same system and had to be cloud based. Cloud based meant it enabled freight operations to be viewed and managed by staff at either office. Following a number of supplier presentations and demonstrations we decided that Multifreight and its integrated software suite(s) fitted our requirements, because it had the most relevant customs connectivity, strong reporting features and accounting functionality for our needs.
An FMS helps plan the logistics of cargo and optimises the physical movement of goods. It ensures efficient and cost-effective transportation across the supply chain, both incoming and outgoing. It helps make sure the shipment is compliant and the relevant documentation is available.
A move to a consolidated, cloud based TMS, with integrated customs
We've now gone through an exercise to rationalise and harmonise the software platforms of both organisations. We're moving to a single solution for both companies and this includes MultiShed – customs declaration software – which is integrated within our MultiFreight cloud based software. The freight teams at both organisations are undertaking training to ensure a smooth transition from their incumbent TMS and the integrated customs management should make the documentation process much more efficient.
Here’s why we believe MultiFreight is the better solution and how this transition will benefit our valued customers:
1. Enhanced Functionality and Flexibility
Tailored for Freight Forwarding: MultiFreight is specifically designed for the freight forwarding industry, offering a wide range of features that are perfectly aligned with the needs of Spatial Global and Hollyport Logistics. Its functionality is comprehensive, covering everything from air, sea, and road freight to warehousing and distribution, all within a single, integrated platform.
Customisable Workflows: MultiFreight allows for greater flexibility in customising workflows to suit the specific operational needs of our teams. This adaptability ensures that we can tailor our processes to better meet the diverse requirements of our customers, leading to more efficient handling of shipments and smoother customs clearance.
2. Improved Efficiency and Accuracy
Integrated Customs Declarations: MultiFreight’s seamless integration of freight management with customs declaration processes significantly reduces the potential for errors. This integrated approach means that data only needs to be entered once, streamlining operations and reducing the chances of discrepancies or delays in customs processing.
Real-Time Data and Tracking: The system provides real-time visibility across the entire supply chain, allowing our customers to track their shipments with greater accuracy and confidence. This transparency is crucial in today’s fast-paced logistics environment, where timely and accurate information is key to maintaining supply chain integrity.
3. Scalability and Future-Proofing
Scalable Solution: As both Spatial Global and Hollyport Logistics continue to grow, MultiFreight offers the scalability needed to support expansion into new markets and services. Whether we are handling increased volumes or diversifying our service offerings, MultiFreight can easily scale to meet our needs, ensuring that our customers receive uninterrupted, high-quality service.
Cloud-Based and Future-Ready: MultiFreight’s cloud-based architecture ensures that our operations are future-proof, with regular updates and enhancements that keep us at the cutting edge of technology. This modern approach means that we can continue to innovate and improve our services without worrying about outdated software or infrastructure.
4. Enhanced Customer Experience
Streamlined Communication: With MultiFreight’s advanced communication tools, we can keep our customers informed at every stage of the freight process. Automated notifications, real-time updates and easy access to shipment documentation ensure that our customers are always in the loop, reducing stress and improving satisfaction.
Comprehensive Reporting and Analytics: MultiFreight provides powerful reporting and analytics tools that give our customers deeper insights into their logistics operations. From cost analysis to performance metrics, these tools enable our customers to make more informed decisions and optimise their supply chains.
5. Consistency Across the Business
Unified Platform: By adopting MultiFreight across both Spatial Global and Hollyport Logistics, we are standardising our operations on a single platform. This consistency reduces complexity, ensures seamless integration between our teams and enhances the overall efficiency of our service delivery.
Best of Both Worlds: Our customers now benefit from the combined strengths of two leading freight forwarders, supported by a single, powerful technology platform. This ensures that whether you’re working with Spatial Global or Hollyport Logistics, you receive the same high level of service and reliability.
The decision to adopt MultiFreight as our unified freight management and customs declaration solution reflects our ongoing commitment to excellence in logistics. By leveraging the advanced capabilities of MultiFreight, we are confident that we can deliver even greater value to our customers, ensuring faster, more accurate, and more efficient handling of their freight needs. As we continue to integrate our operations, we look forward to offering enhanced services that set new standards in the industry.
Thank you for trusting Spatial Global and Hollyport Logistics with your logistics needs. We are excited about the future and the opportunities this transition will bring to better serve you.