When to outsource your ecommerce fulfilment

If you sell online and are experiencing a combination of growing pains, escalating costs, customer dissatisfaction related to delivery, and a diversion of focus from strategic activities, it's a strong indication that outsourcing e-commerce fulfilment could be a highly beneficial solution.

Choosing the right e-fulfilment partner is crucial for the success and scalability of your online business. A reliable partner can streamline your operations, reduce costs, and enhance customer satisfaction. Here are some key factors to consider:

• Scalability: Can the partner adapt to your growing business needs, especially during peak seasons? Look for partners with ample warehouse space and flexible solutions.
• Cost-Effectiveness: Understand the pricing structure, including storage fees, pick and pack fees, and shipping costs. A 'pay as you go' model can be beneficial for smaller businesses.
• Global Reach: If you plan to expand internationally, ensure the partner has a global network and expertise in cross-border shipping and returns management.
• Inventory Management: Real-time inventory tracking and management are essential to avoid stockouts and ensure efficient order processing.
• Integration: The partner should seamlessly integrate with your e-commerce platform for smooth order processing and data synchronisation.
• Customer Experience: A good fulfilment service ensures fast and reliable delivery, accurate order processing, and efficient returns management, all of which contribute to customer satisfaction.
• Technology and Automation: Advanced technology and automation can improve accuracy, speed up processing, and reduce errors.
• Returns Management: Efficient handling of returns is crucial for customer retention and loyalty.
• Specialist Packing: Look for partners that can provide specialist packing to protect your products and enhance the customer experience.

How Spatial Global Delivers on These and More

Spatial Global offers comprehensive e-commerce fulfilment services tailored to meet the specific needs of your business by providing:

• Scalable Solutions: Spatial Global specialises in scalable fulfilment services, particularly for smaller businesses, managing storage limits and offering solutions for peak demand.
• Cost-Effective Services: They offer a 'pay as you go' option with no upfront costs, charging only for stored or fulfilled items. Their freight division can also help with competitive import prices, and their mail team offers volume discounts on parcel delivery.
• Global Ecommerce Fulfilment: Spatial Global supports e-commerce growth through global logistics, fulfilment, and returns management. They facilitate the distribution of goods to consumers worldwide and manage supply chains to online retailers.
• Inventory Management: Their cloud-based IT system provides transparent, real-time data and intelligent reporting, fully integrated with leading e-commerce website software.
• Integration: They offer seamless integration with various e-commerce platforms.
• Customer Experience: Spatial Global focuses on providing a low-cost UK and international delivery service, including picking and shipping orders according to specific packaging requirements.
• Comprehensive Services: From warehousing and storage management to processing, e-fulfilment, pick and pack, and dispatch, Spatial Global offers a complete range of services.
• Efficient Returns Service: They operate an efficient returns service from 19 European countries, with customers arranging returns via a multi-lingual website controlled and authorised by the client.
• Specialist Packing: Spatial Global helps clients create a customer experience that aligns with their brand values, offering specialist packing services.

Spatial Global aims to remove the complexities of e-commerce fulfilment, allowing businesses to focus on growth. They provide tailored solutions, transparent pricing, and a commitment to customer satisfaction.